Privacy Policy

This notice explains how Chalfen of London uses any personal information which we collect when you visit this website or via other means.

What information do we collect?

We may collect information about you such as your name, organisation, contact details and use of our website. We may obtain this directly from you if you make an enquiry, register for our news or blog posts, comment on our blog or news or otherwise interact with us, or we may obtain it from research or other sources including website cookies.

How do we use the information and on what legal bases?

We may use basic information about you to reply to your enquiries and subscribe to receive our news or blog posts. We may send you details about our business or information we think may be of interest to you.

We conduct these data processing activities on the basis of legitimate interests connected with running and marketing our business.

You can opt out of communications with or from us at any time – contact [email protected].

Retention, sharing & security

We will retain data for as long as we believe it may be useful and remains up-to-date.

We will never sell or give your personal data to other companies for their sales or marketing purposes.

We take all reasonable measures to keep the data we hold safe including keeping devices containing data password-protected, backing up important data on a daily basis and practising a high level of professional discretion in terms of data disclosure.

Access, correction & removal

You have the right to request a copy of the information we hold about you, to correct it if it’s inaccurate or to ask us to delete your information. Please email [email protected] or write to Chalfen of London, 16-16A Baldwin’s Gardens, Holborn, London, EC1 N7RJ.

Website cookies & email tracking features

Cookies are text files which this website, like most sites, places on your computer when you visit. Our email communications may include tracking features.

We use cookies to enable our website to perform certain functions such as enabling blog post comments or sharing pages via social media. We may also use website cookies and email tracking features to monitor the use of our website (through Google Analytics) and emails to help us improve them.

If you’re not happy with our site’s use of cookies, you can delete our cookies after visiting or use your browser’s anonymous settings (‘Incognito’ in Chrome, ‘InPrivate’ in Internet Explorer, ‘Private Browsing’ in Firefox and Safari) to visit our site.  Alternatively, you can set your browser not to accept cookies, although be aware many features of most websites won’t function properly as a result.

The following links may also be helpful in guiding you through changing your cookie settings, or you can use the Help option in your browser:

If you’re not happy with our email communications’ use of tracking features, you can unsubscribe at any time.

Other websites

Our website contains links to other sites. This privacy policy only applies to Chalfen of London, so when you visit other sites via links from our site or otherwise, you should refer to their privacy policies.

Changes to our Privacy Notice

We keep our Privacy Notice under review and will update it as necessary on this web page.


If you have any questions about this Notice, please contact Paul Hudson, Director of Chalfen of London on [email protected] or 16-16A Baldwin’s Gardens, Holborn, London, EC1N 7RJ.

If you are concerned about how we are processing personal data, you can complain to the Information Commissioner’s Office.